Hospital receives an ‘A’ for safety

FORT KENT, Maine — Northern Maine Medical Center (NMMC) was awarded an “A” grade in the fall 2019 Leapfrog Hospital Safety Grade initiative, a national distinction recognizing NMMC’s achievements for protecting patients from harm and providing safer healthcare. 

Founded in 2000 by large employers and other purchasers The Leapfrog Group is a national nonprofit organization driving a movement for giant leaps forward in the quality and safety of American health care. The group is committed to improving healthcare quality and safety for consumers and purchasers. 

Peter Sirois, NMMC president and CEO, said, “Northern Maine Medical Center is on a high reliability journey which sets patient safety as our top priority goal. Achieving the Leapfrog grade of ‘A’ is one of the measures that we utilize to validate that all of our employees are doing an outstanding job with the patient experience and most importantly, keeping our patients safe from harm.” 

The Safety Grade assigns an A, B, C, D or F grade to all general hospitals across the country based on their performance in preventing medical errors, injuries, accidents, infections and other harms to patients in their care.

Developed under the guidance of a national expert panel, the Leapfrog Hospital Safety Grade uses 28 measures of publicly available hospital safety data to assign grades to more than 2,600 U.S. acute-care hospitals twice per year. The Hospital Safety Grade’s methodology is peer-reviewed and fully transparent, and the results are free to the public. The transparent hospital performance reports provide consumers with the lifesaving information they need to make informed decisions. 

“‘A’ hospitals show us their leadership is protecting patients from preventable medical harm and error,” said Leah Binder, president and CEO of The Leapfrog Group. “It takes genuine commitment at every level — from clinicians to administrators to the board of directors — and we congratulate the teams who have worked so hard to earn this A.” 

Jennifer J. Albert, RN, NMMC’s director of quality, said, “It takes every employee, being committed to high quality, every day of the year, to ensure that our patients receive well-rounded care in this rural environment. The ‘A’ safety grade reflects the safety of our surgical procedures, the consistency of our nursing practices, physician precision and cost efficiency.” 

Earlier this year, the commitment and dedication of employees earned NMMC numerous other accolades in addition to this one today: Top 20 Hospital by the National Rural Health Association for a third consecutive year, Top 100 Hospital by the Chartis Group for four consecutive years, a double Five-Star recipient from the Centers for Medicare and Medicaid for overall care and patient experience, the Pinnacle of Excellence Award by Press Ganey and Clinical Excellence by the Leapfrog Group, to name a few. 

Sue Devoe, RN, NMMC’s chief experience officer, said, “The Leapfrog Safety Grade of ‘A’ demonstrates our commitment to providing high quality, safe care to the patients for whom we are privileged to serve. NMMC underwent a rigorous evaluation of many aspects of care that we provide in order to achieve this distinction.  We are so proud of the efforts made to ensure safe care to our patients every day.” 

To see NMMC’s full grade details, to learn how employers can help and to access patient tips for staying safe in the hospital, visit and follow The Leapfrog Group on Twitter and Facebook.

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