Northern Maine Medical Center analyst earns financial certification

FORT KENT, Maine — Cindy Daigle, chief financial officer at Northern Maine Medical Center (NMMC), recently announced the advancement of Sandy Collin, revenue integrity analyst.

Like many other leading healthcare professionals across the nation, Collin now holds the designation of Certified Revenue Cycle Leader (CRCL). To earn this certification, Collin’s coursework included 30 online classes followed by a certification exam.

Through a contract with a company called Healthcare Business Insights (HBI), NMMC has access to up-to-date online courses through the HBI Revenue Cycle Academy. HBI’s E-Learning and custom instructional design services is an effective way to obtain training on the skills needed to enhance performance and continued staff development in the workplace.

Collin’s program covered best practices across the revenue cycle from registration to final payment of the bill, including charge master setup and pricing structure. The course also provided an opportunity to hear about industry best practices and how they compare to NMMC processes.

“I believe that anytime we can make the billing and financial aspects of healthcare more transparent and easier for our patients to understand, the more efficient we will be and the better we can serve our patients,” Collin said.

Employed at NMMC for 18 years, Collin has held a number of positions; administrative secretary for the medical practices, billing supervisor, coding and billing compliance officer, revenue cycle coordinator, self-pay supervisor and now in her current position, as revenue integrity analyst.

She also holds general surgery specialty coding and evaluation and management specialty coding certifications from the American Academy of Professional Coders.

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