Residents can report light problems, potholes online

MADAWASKA, Maine — In an effort to make reaching town officials even easier, Town Manager Ryan Pelletier recently announced the addition of three new online reporting features that have been added to the town’s new website. Residents can now access the website’s online services section to report potholes, streetlight problems and sewer backups.

“In today’s world, many people prefer or need to communicate via the web,” said Pelletier. “Our new feature provides an easy way for residents to fill out an online submission form and email the issue directly to the appropriate individual working at the town who will reach the responder to address the issue.”

“Mobile devices are commonplace for many of our citizens,” he said, “and we felt that by having a way for a person to let us know when they spot a problem, whether it is a pothole in one of our roads that we were not aware of, or a burnt street light, this will make it easy for the resident to let us know right from the scene.

“However, we want to stress that residents never text while driving and either wait until they are home to let us know or pull over in their vehicle to alert us to the problem,” Pelletier added.

Town officials say they are continuing to look at other ways for citizens to communicate best with them via the website and are open for recommendations. Town employees will train next week on the functionality of the new website and applications to improve the online services.

For more information or to recommend additional online services, contact Pelletier at 728-6351 or

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